Artificial intelligence for your medical billing team

Substrate's AI agents automate the click-work & data entry in revenue cycle management
Book a Demo
Autonomous Agent
Acme Health System
billing management
Payor Responsibility
23%
Adjudicated Claims
DENIALS
1.76%
CLEAN CLAIMS
Our agents perform repetitive and time-consuming tasks, significantly increasing efficiency and reducing errors
Real-time Eligibility
Substrate's AI agents verify patient insurance coverage and benefits in real-time, ensuring accurate information for smoother billing processes. Our agents navigate complex insurance portals to retrieve the most up-to-date eligibility data, saving your team valuable time and effort.
  • Instant insurance verification
  • Detailed eligibility breakdowns
  • Reduced claim rejections and denials
Learn More
Cameron Johnson
Member 3246156 | Group 12345
Annual
$102 / $500
Out of pocket
$235 / $1000
deductible
$102.35 / $500
Benefits
Network
CO-Pay
Specialist
In-Network
$35
Physical Therapy
Out of Network
$75
!
Eligibility Missing
Verifying Eligibility...
Eligibility Verified
Prior Authorization
Streamline your prior authorization process with Substrate's intelligent agents that submit requests, track status, and follow up on approvals. By automating prior authorizations, Substrate minimizes delays in patient care and optimizes revenue capture.
  • Increased prior authorization approval rates
  • Faster turnaround times
  • Reduced administrative burden on staff
Learn More
Marcus Hill
Member 3246156 | Group 12345
Physical Therapy Request
Requesting provider
Dr. Stephanie Marks
documents
rendering provider
Dr. Edward Gomez
Status
Pending
Uploading
Successful
   
certificate number
CDX9472
Denials Management
Substrate's AI-powered denials and claims management system proactively identifies and resolves issues to maximize reimbursement. Our agents tirelessly work to ensure timely and accurate payments, so you can focus on providing exceptional patient care.
  • Automated claim status checks
  • Intelligent denial analysis and appeals
  • Improved clean claim rates
Learn More
Claim number
249463SDG924
Aetna
$1400
$0
payment summary
Billed
$1637
Contracted Rate
$1500
Deductible
$100
Payor Payment
$0
$1400
Unpaid Balance
$1400
$0
!
Claim Denied
Correcting Errors...
Re-filing Claim...
Claim Paid
Provider Credentialing
Simplify the complex credentialing process with Substrate's AI agents that gather provider data, submit applications, and monitor status. Substrate streamlines provider enrollment, so you can quickly onboard new providers and expand your network.
  • Accelerated credentialing timelines
  • Reduced administrative workload
  • Maintained compliance with payer requirements
Learn More
Bay Street medical group
Dr. Calvin Allen
Credentialing
Background Check
Location Verified
Application Submitted
Send to CAQH
Substrate integrates seamlessly with your existing systems, ensuring a smooth transition and minimal disruption
Seamless to Integrate
Onboarding Substrate is as easy as adding a new employee to your team. With just login credentials, our AI agents can navigate any EMR or portal to retrieve data and context.
Contextual Knowledge
By leveraging unstructured information such as contracts, our agents can make informed decisions and provide valuable insights to optimize your revenue cycle management.
Real-Time Agent Tracking
Gain real-time visibility into agent performance, workload, and results, empowering you to make data-driven decisions and continuously improve your billing processes.
Always On Intelligence
Our agents operate continuously in your workflows
30X
Substrate's agents boosts biller productivity by up to 30x, streamlining revenue operations with greater precision
60%
Our artificial intelligence catches up to 60% more errors before claims are processed, reducing costly denials and mistakes
40%
Substrate agents autonomously fight claims decreasing denials by up to 40%, merging velocity with savings
Ready to learn more?
Contact us to learn more about how our artificial intelligent agents can improve your revenue cycle operations
Learn More