Substrate's AI-powered medical records solution helps practices that experience pended and denied medical necessity claims proactively resolve issues. Here's how it works:
Review prior auths every day to make sure all applicable visits have a valid prior authorization on file
Automatically apply for prior authorization via payor portal or by fax
Automatically compares medical records to prior auths, to ensure services rendered are medically necessary and in line with the prior auth, including effective dates, dosage, diagnosis codes and more
Continuously monitor outgoing claims that are pended for medical records, and automatically submit the correct medical record + prior authorization instantly
Automatically file appeals for denied claims + sync confirmation numbers back to your practice management system
Substrate integrates seamlessly with your existing systems, ensuring a smooth transition and minimal disruption
Seamless to Integrate
Onboarding Substrate is as easy as adding a new employee to your team. With just login credentials, our AI agents can navigate any EMR or portal to retrieve data and context.
Contextual Knowledge
By leveraging unstructured information such as contracts, medical records, payor policies, and more, our AI agents can make informed decisions and provide valuable insights to optimize your revenue cycle management.
Real-Time Agent Tracking
Gain real-time visibility into agent performance, workload, and results, empowering you to make data-driven decisions and continuously improve your billing processes.
Always On Intelligence
Our agents operate continuously in your workflows, completely handsfree
30X
Substrate's agents boosts biller productivity by up to 30x, streamlining revenue operations with greater precision
30M+
Patients served by Substrate customers
40%
Appeals won by Substrate AI Agents
Ready to learn more?
Contact us to learn more about how our artificial intelligent agents can improve your revenue cycle operations
